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Knowledge base
General
Delivery
11
What happens if my parcel is returned to sender?
My parcel is marked as “delivered”, but I can’t find it
Where is my order?
Where does DELLI deliver?
Does DELLI ship internationally?
View all 11
Order
7
I received a faulty product, what do I do?
Something is missing from my order
Something in my order has arrived damaged
I received the wrong item
One of the items I received expires soon
View all 7
Customer Changes
6
I want to include a gift message
I want to change my personal details
I want to change the shipping address on my order
Help, I need to cancel my order!
I need to remove something from my order
View all 6
Sell on DELLI
0
Tech
5
Why isn't my discount code working?
Do I need to have an account?
How do I redeem a gift card on DELLI?
I can’t find my order confirmation
How long are DELLI gift cards valid?
Product Details
4
I have an allergy, how do I know what I can order?
When should I eat my freshly baked goods?
Should I refrigerate my kimchi, sauerkraut, or gut shot?
What should I do if a product I want is out of stock?